During my second year of nursing school our professor gave
us a quiz. I breezed through the questions until I read the
last one: "What is the first name of the woman who cleans
the school?"
Surely this was a joke. I had seen the cleaning woman
several times, but how would I know her name? I handed
in my paper, leaving the last question blank.
Before the class ended, one student asked if the last question
would count toward our grade. "Absolutely," the professor said.
"In your careers, you will meet many people. All are significant.
They deserve your attention and care, even if all you do is smile
and say hello."
I've never forgotten that lesson. I also learned her name was Dorothy.
-- Joann C. Jones
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